Social Journeys

Show up in the moments that matter

Scrollmark picks up the moment someone engages, qualifies what they want, and carries the conversation from question to checkout in your brand voice.

Turn intent into a relationship

Lifecycle touchpoints on social

The welcome, the winback, and the VIP invite arrive as DMs for the customers already spending their time on social.

Grow email and SMS lists from social

Journeys ask for the email or phone number at the moment it feels natural, then sync every opt-in to your lists with consent handled.

Learn more about Social CRM

Make every post shoppable

Answer buying questions with a product carousel right in the DM: names, images, pricing, and a link straight to the product page. No 'link in bio' dead end, no lost momentum.

Social attribution, finally

Every product link is UTM-tracked, so you can see exactly which post, ad, or influencer drove the click, and tie revenue back to the conversation that started it.

Get social commerce insights

See what people are asking for

Track which products and variants get interest in your comments and DMs, so you promote what people already want.

Measure product launch feedback

Monitor reactions, sentiment, and mentions around your new drop to see what's landing and what's not.

Learn about Voice of Customer
The market

Social is where demand begins, and so should your funnel

51%
Of Gen Z and Millennials rank social as their top research source, ahead of search engines at 48%
68%
Of people discover products on social first
80%
Of people who ask product questions will end up buying
4.5x
Higher purchase likelihood with repeat engagement on social
64%
Of people will share contact info in DMs for a first-purchase coupon
Scrollmark Social Commerce Insights Report · 2025

Let's Get Social

Let's talk about your data, content, integration, and CX needs.