Give your social relationships first-party status
Every follow, comment, DM, and preference, linked to a customer profile and synced to your CDP, ready to trigger campaigns across your stack.
Put your data to work
Personalize across email and SMS
Build unified customer profiles from contact info, preferences, sentiment, and behavior, then send content that converts.
Segment and retarget smarter
Create high-intent audiences from social engagement signals and trigger better ads, offers, and automations.
Every location, one view
Customer profiles, engagement, sentiment, and intent roll up by location and market for multi-location brands.
AI tagging, trained in plain English
Train it with natural prompts
Just tell our AI what to watch for, like "tag people who mention jean shorts" or "flag any shipping complaints."
Dynamic tags from linked data
Scrollmark's AI uses your product catalog and brand knowledge to auto-tag comments and DMs with contextual labels.
Access data from everywhere
Access your data on ChatGPT or Claude using our MCP, and push data to your marketing stack in real time using native integrations.
Meet Social MCPTrigger omnichannel campaigns from social
All the auto-captured data lands in your Social CRM, ready to sync with your CDP, CRM, and ESP through native integrations or webhooks, and to trigger email and SMS campaigns from social engagement.
Unified social profiles
Contact info and tags are tied to each person, so you always know who said what, and when.
Auto-enriched records
Follower count, location, and whether they follow you, added to every profile automatically.
Social Identity: data you didn't know you had
Individual-level data
Capture emails, phone numbers, birthdays, and more from comments and DMs to build unified profiles in your CDP.
Buying intent and preferences
Tag comments and DMs about SKUs, colors, and sizes as intent data, so you know what to promote, fix, or feature next.
Sentiment signals
Filter and score sentiment patterns in comments and DMs to guide your marketing, product, and merch strategy.
Let's Get Social
Let's talk about your data, content, integration, and CX needs.