Reclaim 20 hours a week with hands-free social management
Shift the focus of your social media team from routine tasks to high-impact initiatives that drive measurable ROI and market leadership.
Official partner of
Official partner of
Shift the focus of your social media team from routine tasks to high-impact initiatives that drive measurable ROI and market leadership.
Official partner of
Official partner of
Grow a list of followers who want to hear from you. These subscribers are more likely to engage, buy, and become brand advocates.
Automated data collection
Gather customer information seamlessly during natural conversation flows.
Goal-driven interactions
Set specific objectives like customer support, lead generation, or sales, and watch the AI adapt its conversation to achieve your business goals.
Process influencer and affiliate applications
Invite influencers who ask for a collab into your audience, whether you choose to hire them or not. Find the right content creators who represent your brand voice.
Seamless CRM integration
Automatically add new leads to your customer relationship management system.
Goal-driven AI
Set your goal - from customer support to lead gen to sales - and watch our platform relentlessly pursue it.
Fact-based responses
Our platform only uses your approved knowledge base, ensuring accurate and reliable interactions. No AI hallucinations.
Seamless human handoff
AI handles the heavy lifting, but smoothly transfers complex cases to your team when needed, ensuring top-notch customer care.
Never miss a customer query again. Our platform, trained on your FAQs, responds immediately to common questions, improving customer satisfaction and reducing response times.
Knowledge base-powered
Trained on your company's knowledge base and FAQs, Mark AI handles customer inquiries in comments and DMs, reducing the need for constant human monitoring and intervention.
Instant responses
Provide immediate answers to all customer queries, any time of day or night.
Scalable support
Mark AI handle multiple conversations simultaneously, even during peak times. Configure journeys using Mark AI to automatically flag and route complex issues or high-priority customers to the right team members.
Automating engagement to bridge the gap between Burn the Jukebox's Instagram followers and Spotify tracks.
Burn the Jukebox’s story
Before Scrollmark it was so hard to keep up with all the comments and DMs, but now we can talk to fans right when they're most interested and all hyped up.
Armed with your product catalog, Mark AI recommends relevant items based on user interactions, driving more conversions without human intervention.
Simplify purchases with personalized recommendations
Suggest products tailored to each customer's interactions, social media profile, and previously captured zero-party data. Streamline the buying process by providing direct links to products within the chat.
Automated coupon distribution
Strategically offer discounts to incentivize purchases at the right moment.
Conversion-focused nudges
Gently guide customers towards making a purchase with timely, relevant prompts.
From the moment you onboard, we’ll provide personalized, hands-on support every step of the way. We’ll help you set up social loyalty, answer your burning questions, and brainstorm with you in our shared Slack or Google Chat groups.
Our team will help you understand and use Scrollmark to squeeze every drop of ROI out of your socials.
Apparel & Fashion
📒 Send customers catalog
🔖 Answer from FAQ on fitment
📦 Shipping updates from orders
Food & Beverage
🏅 Exclusive social loyalty rewards
🎁 DM-exclusive daily specials
❓ Instant answers
Restaurant & QSR
⭐ Social check-in points
🎉 Loyalty program enrollment
🛎️ Real-time order updates
Beauty & Self Care
💄 Social engagement tiers
✨ Personalized product matcher
📅 Automated appointment booking
Franchisee Businesses
🏪 Local franchise finder
🌟 Customized location promotions
🎉 Local event promotions
Sports & Entertainment
🏆 Exclusive content access
🏅 Fan engagement challenges
🎫 Quick ticket assistance
Baby Brands & Child Care
👶 Milestone photo rewards
🍼 Age-specific product advisor
🚼 Parenting tips subscription
Pets & Hobbies
🐾 Pet photo contests
🐶 Pet care FAQ bot
🏷️ Personalized product alerts
Gaming & Tech
🎮 Social engagement leaderboard
🏆 Deep in-game integration
💻 Game release countdowns
9/10 people choose Scrollmark after a demo.